Return & Refund Policy

Due to the intimate nature of our products and for hygiene & safety reasons:

· Opened or used items cannot be returned or exchanged under any circumstances.

· Unopened items in original sealed packaging may be returned within 30 days of delivery for a full refund (buyer is responsible for return shipping costs; original shipping fees are non-refundable).

· Defective or damaged items: Contact us within 14-30 days (we recommend 30 to match industry standard) of receipt with photos/video of the issue. We'll review and offer a replacement (at no extra cost) or full refund (we'll cover return shipping if approved).

· Refused deliveries / failed deliveries: Buyer is responsible for any return shipping costs and a possible restocking fee (up to 15%).

· Not fully satisfied? We understand finding the perfect fit can take trial and error. For cases outside the above, reach out to support — we'll review individually and may offer a partial refund, store credit, or discount code for your next purchase to help you explore further.

All returns/exchanges must be pre-approved by our team. Please contact support first with your order number and details. We're here to help make your experience positive and discreet!

Questions? Email us anytime — your privacy is our priority.