1. Is shipping discreet?

Yes. All orders are shipped in plain, unbranded packaging without any product images, logos, or category references.

The billing statement also uses a neutral name such as “Eazora Online,” so the purchase remains private.

👉 This ensures the order is not identifiable during delivery or on financial statements.

2. Are the products beginner-friendly?

Yes. Most products are designed for first-time and beginner users.

They typically feature simple controls, compact shapes, and clear usage instructions.

👉 This makes them suitable for users who prefer easy, low-complexity products without a learning curve.

3. What materials are used?

Most products use skin-friendly silicone-based materials that are non-porous and designed for personal wellness use.

These materials are commonly used in the industry because they are soft, durable, and easy to clean.

👉 Material selection focuses on comfort, safety perception, and long-term usability.

4. How should I clean and maintain the product?

Clean the product with warm water and mild, unscented soap or a dedicated intimate cleaner.

Dry it completely before storage.

👉 Proper cleaning helps maintain hygiene, durability, and long-term performance.

5. How loud are the products?

Most products are designed to operate at low noise levels suitable for private environments such as apartments or shared housing.

Noise perception depends on distance, surface, and environment, but they are generally quiet in normal use conditions.

👉 The focus is on discretion during everyday use.

6. How do I choose the right size?

Each product includes clear specifications such as total size, usable size, and shape description.

Beginners are usually recommended to start with smaller, ergonomic designs for comfort and ease of use.

👉 Clear sizing information helps reduce uncertainty before purchase.

7. How do I choose the right product?

Products are organized by usage scenarios such as:

• Beginner use
• Quiet home use
• Travel-friendly use
• Partner use

Filters like size, noise level, and control type can help narrow down choices quickly.

👉 This helps users match products to their personal situation.

8. What is the return and warranty policy?

Due to hygiene considerations, opened products generally cannot be returned.

However, defective products are covered under warranty for manufacturing issues within the warranty period.

👉 Support is available to resolve product issues quickly and discreetly.